Intelligence Solutions, Tailored for Your Industry
The Sapiens Heuristic Engine is a powerful, universal technology. Its true value is realized when applied to solve the specific, complex challenges of your industry. We help you translate raw data from your market into a clear competitive advantage.
Retail & E-commerce
In detail…
Go beyond transaction data. Understand shopper behavior, predict the next winning product trends, and optimize the omnichannel customer experience by analyzing everything from online reviews to social media commentary.
- Use Cases:
- Predicting emerging product and category trends
- Analyzing customer experience friction points in the buying journey
- Optimizing brand and product reputation across all channels
In detail…
Maps a rapidly changing financial landscape. Mitigate churn by understanding customer friction points, gauge sentiment on new digital products, and ensure marketing compliance by analyzing customer communications at scale.
- Use Cases:
- Identifying key drivers of customer churn to fintech competitors
- Gauging public sentiment on new digital banking features
- Monitoring communications to ensure regulatory and brand alignment
Banking & Financial
Insurance
In detail…
Transform your policyholder experience. Pinpoint friction in the claims process, understand customer perception of policy complexity, and identify demand for new insurance products by analyzing feedback across all channels.
- Use Cases:
- Improving the claims process by identifying hidden friction points
- Simplifying policy language based on customer confusion signals
- Gauging market demand for new and innovative insurance products