Unlock the 80% of Your Data That Actually Matters
The Sapiens Intelligence platform is purpose-built to analyze the complex, unstructured data that other tools ignore—the customer reviews, market reports, social conversations, and support tickets that hold the key to your next strategic move.
Introducing the Sapiens Heuristic Engine
At the heart of our platform is our proprietary, patent-pending Sapiens Heuristic Engine. Unlike rigid, keyword-based systems, our engine uses advanced Natural Language Processing (NLP) to understand context, nuance, and intent with human-like accuracy. It doesn’t just count words; it deciphers meaning.
Heuristic Engine
How Sapiens Works
Unified Data Ingestion
The engine begins by seamlessly connecting to the sources that matter. It ingests a vast range of unstructured data from both internal sources (like CRM notes, support tickets, and surveys) and external channels (like news outlets, social media, industry forums, and product reviews) to create a single, comprehensive dataset.
Contextual Theme Modeling
Moving far beyond simple keyword searching, our engine identifies and clusters conversations into meaningful themes. It understands the context and relationships between topics, distinguishing, for example, between discussions of “product price” versus “product quality.”
Advanced Intent Recognition
We analyze language to determine not just sentiment (positive/negative), but the critical underlying *intent*. The engine is trained to detect signals for purchase intent, churn risk, specific feature requests, and brand advocacy.
Predictive Pattern Detection
The engine is designed to find the “unknown unknowns.” By tracking the velocity and diffusion of new topics across sources, it automatically flags emerging trends and potential market shifts long before they become mainstream news.
An Intelligence Hub for Every Leader
For Marketing & Strategy Teams
Uncover the “voice of the customer” to create resonant campaigns, track brand health in real-time, and identify emerging market segments before the competition.
For Product Development Teams
Build a data-driven roadmap by turning customer feedback into prioritized feature requests, identifying points of friction, and monitoring competitor product launches.
For C-Suite & Investors
De-risk major strategic decisions with objective market intelligence. Get a high-level, unbiased view of market dynamics, competitive threats, and strategic opportunities.
Mine Your Mind
Advantage
The Sapiens Advantage
Differentiator 1
Proprietary Heuristic Engine: Our patent-pending technology provides a deeper, more accurate layer of contextual analysis than off-the-shelf AI models.
Differentiator 2
Built for Business Decisions: We don’t just provide data; we deliver actionable insights. Our dashboards are designed to guide strategy, not create analytical overhead.
Differentiator 3:
Unified & Holistic View: By integrating internal and external unstructured data, we provide a complete picture of your business landscape that siloed tools can’t match.